Certifications
Google Project Management Professional Certificate
Certified ScrumMaster
BioIntelliSense
Projects
Implementation of Smartsheet company wide in order to manage projects/programs, time tracking and project portfolio.
Merger and Acquisition of BioMedical startup.
Manage design and development process for biomedical devices.
Manage validation and verification process for biomedical devices.
Programs
Interim Program Manager for BioMedical Wearables.
Manage FDA requirements such as 510k filing.
Manage IEC requirements such as 60601.
Manufacturing in China/Taiwan.
Adhesive development, testing and manufacturing.
Firmware and software development and testing (agile/kanban/scrum).
Other functions of managed Program included:
Clinical
Labelling
Data Science/Engineering
Cloud
Systems/Tools
Portfolio
Assisted in standing up Project Portfolio Management Function.
Implemented PPM processes including resource capacity planning, aligning portfolio with organizational strategy and analytics/reporting.
Served as interim Portfolio Manager & Resource Capacity Planner.
Global Recruitment Technology Ecosystem Projects
Global Retail Support
Listened to off-hand enhancement request during product management meeting.
Gathered requirements from relevant stakeholders.
Worked cross-functionally with several teams to execute new filter on jobs.apple.com
Added filter to Teams >> Corporate Functions >> Global Retail Support
Allows for candidates to search for Corporate jobs within the Retail organization.
Based on retrospective lessons learned, this was my most impactful project at Apple which affected Recruiters, Sources, Coordinators and Candidates alike.
Relatively small project, but huge win because I listened to product owners and in return, they felt heard and supported.
Automated Source Tracking
Partnered with Recruitment Marketing to create and implement an ID system to assign to Job Boards/Vendors. This included process management for adding new IDs/campaigns to track.
Created a generic JSON/XML in partnership with developers to be issued to job boards to prevent “scraping”.
Worked in collaboration with Recruitment Insights to create a customizable insights dashboard to track key metrics such as unique visitors, conversion rates, interviews per source, time to hire, cost to hire, offers per source talent inflow, line of business, diversity (URM & gender), and designed an ‘effectiveness’ score in order to tell “a story” to the user.
Collaborated with vendor to alleviate and mitigate any gaps in reporting caused by limitations in our own software.
Template Process Management
Worked in collaboration with Recruiting Support to create process management surrounding the creation and update to existing communications with candidates.
Partnered with developers to create a maintain a list of “tokens” or valuable system information such as “candidate name” or “role description”.
Educated recruiters on use of tokens for their templating.
Communicated process and facilitated feedback in order to land project.
Cross-Linking & Boolean Search Logic
Extensively researched internal talent management software including management of requisitions, pipelines and managed role pipelines.
Discovered gaps in cross-linking and boolean search logic.
Created a BRD for engineers to mitigate gaps in usability.
Led SCRUM meetings and managed kanban style agile PM software to track changes.
Implemented continuous process improvement practices
Led effort estimations and facilitated priority & feedback estimations with multiple LOB including marketing, recruiting, UX and other end users.
iMessage Rich Link for Reqs
End-to-end project fully scoping, writing requirements and BRD, business requirements document.
Current state for sharing requisitions for Apple jobs or careers was simple blue URL hyperlink text.
Deliverable was iMessage Rich Link more representative of Apple’s brand.
iMessage Rich Link
Previous State (left)
Post Project (right)
Kataluma Chai Projects
New Retail Location
Scoping and planning of new retail location
Vendor/contractor communications and negotiations
Risk management and change management plans
Process improvement/process creation and management
Health department and electrical/plumbing/construction compliance
Lease negotiations
Hiring and training staff
Creation of a knowledge base and training materials
Fostered a culture of positivity, feedback, empathy, awareness and acceptance
Procurement of resources such as espresso machine, industrial refrigeration, etc.
Research, implementation and maintenance of website, online ordering system, POS technology and software, audio/visual equipment and social media/marketing presence.
Procurement and training for accounting